Ensure that you bring all the required documents with you when arriving at CitiRental to pick up your car or van rental from us.
DVLA | Driver Vehicle and Licencing Authority
You will be requested to provide the following information:
** All drivers must provide this information unless they hold an acceptable foreign driving licence
Drivers must be older than 23 and younger than 72 and must have had more than two years driving experience on a full licence.
When collecting your car
We will request three items:
(1) Your credit/debit card for the purpose of charging the deposit and your rental fees in advance.
(2) One form of printed address I.D. (nothing more than 2 months old) for example:
Suggestions to prove permanent address:
(i) A Council Tax demand
(ii) A letter from the NHS
(iii) A letter from a government department
(iv) A letter from HMRC
If in doubt what to bring, call us before collection – 0207 722 6666 – we will assist you. Don’t leave it until you arrive. If your information is not sufficient or incorrect it may seriously delay collection.
(3) Sight of your actual driving licence: NB Additional Drivers must also bring their actual licence. Driving licence copies are not acceptable.
NOTE | Foreign licences must be legible, understood by us and written in Latin characters. Valid International Driving Permits are acceptable. An official legal translation provided by an Embassy or Consulate may be acceptable. If in doubt, ask us before vehicle collection. Call 0207 722 6666
If in doubt what to bring, call us before collection – 0207 722 6666 or email us below – we will assist you.
Don’t leave it until you arrive. If your information is not sufficient or incorrect it may seriously delay collection.
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